TL;DR Summary
By renting an e-bike, you agree to follow local traffic laws, use our app for transactions, and return the bike to a designated Lake Drive LOOP. Hub in the same condition you found it.
1.Acceptance of Terms
By booking or participating in an e-bike rental, you agree to these Terms & Conditions and confirm that you will sign a Release of Liability and Waiver prior to riding. You also acknowledge that you have read and understood our Privacy Policy, which is incorporated herein by reference.
TL;DR Summary
Riding a bike has inherent risks. You accept responsibility for your safety and agree not to hold Lake Drive LOOP. liable for accidents or injuries occurring during your rental.
2. Eligibility and Liability Waiver
- Rentals are initiated and terminated solely through the Easy Ride mobile application.
- The rental period begins when you unlock the bike and ends when you receive a "Trip Completed" confirmation in the app.
- Vehicles must be returned to an authorized Lake Drive LOOP. Hub to avoid additional convenience fees.
- You must be at least 18 years of age to rent a Lake Drive LOOP. vehicle.
You acknowledge that operating a bicycle or electric bicycle involves inherent risks of injury or even death. You voluntarily assume all risks related to the use of Lake Drive LOOP. vehicles.
Lake Drive LOOP. provides vehicles "as is" and makes no warranties regarding the condition of any vehicle. You are required to perform a pre-ride safety check (brakes, tires, lights) before starting your journey. If you find any defect, you must report it immediately and not ride the vehicle.
TL;DR Summary
You are the only authorized rider for your rental. You must follow all traffic laws, wear a helmet (highly recommended), and never ride under the influence of alcohol or drugs.
3. User Responsibilities
As a Lake Drive LOOP. user, you are responsible for the vehicle from the moment it is unlocked until it is successfully returned and locked at a hub. Your responsibilities include:
- Operating the vehicle in a safe and lawful manner at all times.
- Not allowing any other person to use the vehicle under your account.
- Securing the vehicle with the provided locking mechanism during mid-trip stops.
- Reporting any accidents, collisions, or theft to Lake Drive LOOP. and local authorities within 2 hours.
TL;DR Summary
Requirement: A valid credit card is mandatory. We will place a temporary $250 hold on your card for the duration of the rental plus 3-5 business days.
4. Security Deposit & Payments
To ensure the safety and return of our fleet, Lake Drive LOOP. enforces a strict payment policy:
Mandatory Security Hold
Upon initiating a rental session, a $250.00 security hold will be placed on your primary payment method.
- A valid Credit Card is required. Debit cards and prepaid cards may not be accepted for this hold.
- The hold is not a charge but an authorization that reduces your available credit temporarily.
- The hold is typically released within 3-5 business days after a successful return, depending on your bank's policy.
Failure to return a bike within 24 hours without notice, or returning a significantly damaged bike, may result in the full $250.00 security hold being converted into a non-refundable charge to cover recovery or repair costs.
5. Termination
Lake Drive LOOP. reserves the right to unilaterally terminate your access to our services at any time, without notice, if you are found to be in violation of these terms or if your behavior poses a risk to public safety or our equipment.
Have questions regarding our legal policies?
Contact Legal Support