Legal & Compliance

E-Bike Rental Agreement, Release of Liability & Waiver

Please read this document carefully. It contains important information regarding your legal rights, responsibilities, and the risks associated with e-bike rentals in Georgina.

1. Parties to the Agreement

This agreement is entered into between Lake Drive LOOP (the "Company") and the individual identified as the Participant (including Parent or Legal Guardian if the Participant is under 18 years of age). By proceeding with the rental, you acknowledge that you are of legal age or have obtained necessary consent to bind yourself or the minor to these terms.

2. Acknowledgement of Risks

General & Activity Specific Risks

Participant acknowledge that operating an e-bike involves inherent dangers, including but not limited to:

  • Collision with pedestrians, motor vehicles, or other cyclists.
  • Loss of control due to mechanical failure or road hazards (potholes, gravel, debris).
  • Risks associated with the electric motor assist (sudden acceleration or power cut-offs).
  • Physical exertion leading to injury or cardiovascular distress.

Waterfront & Tourist Area Hazards

Special risks apply to the Georgina waterfront region, including unpredictable lake winds, sand on pathways, and high-density tourist traffic. Participant assumes all risks related to navigating these specific environments.

3. Eligibility & Safety Requirements

Age Requirement: All operators must be at least 16 years of age (with parent/guardian signature) or 18+ to sign independently.

Mandatory Helmets: Helmets are strictly mandatory for all riders in accordance with Ontario Law.

Identification: A valid government-issued photo ID is required to initiate any rental period.

Ontario Laws: Operators must comply with the Highway Traffic Act and all local Georgina municipal bylaws.

4. Passengers

Passengers are only permitted on e-bikes specifically designed for multi-rider use.

  • Operator must be 18+ to carry a passenger.
  • Passenger must be at least 16 years of age.
  • Both operator and passenger MUST wear certified helmets at all times.

The operator accepts full legal responsibility for the actions, conduct, and safety of any passenger. The Company shall not be liable for injury, loss, or damage sustained by any passenger. Each passenger must sign a separate waiver prior to riding.

5. Individual & Group Bookings

For group bookings, the "Group Organizer" (the individual making the payment) accepts primary responsibility for all equipment and actions of the group participants. However, every participant in the group must sign a separate waiver before operation.

6. Accessory Rentals

Rentals of accessories (locks, baskets, chargers) are the sole responsibility of the Participant. Loss, theft, or damage to accessories will result in replacement fees deducted from the security hold. The Participant assumes all risks associated with the use or misuse of accessories, including risks arising from equipment malfunction or improper fit.

7. Equipment Condition & Use

Operational Limits

  • Terrain: E-bikes are strictly prohibited on sand, beaches, or deep water. Operation is limited to paved roads and designated trails.
  • Tracking: All bikes are equipped with active GPS tracking for recovery and safety monitoring.

Maintenance & Care

  • Inspection: Participant must inspect equipment before use and report defects immediately.
  • Battery: Do not attempt to charge or modify the battery system. Use only supplied chargers and never expose battery to water.

Participants must not leave e-bikes unattended while swimming or engaging in water activities unless properly locked in an approved location. Participant agrees to lock the e-bike when unattended, park only in safe permitted areas, avoid overnight outdoor storage unless approved. Failure to secure equipment resulting in theft may result in replacement charges. The Participant assumes full responsibility for loss or theft occurring during rental periods.

8. Prohibited Use

The Participant agrees NOT to:

  • ride off-road unless permitted.
  • tow objects.
  • carry more than 1 passenger.
  • exceed manufacturer weight limits.
  • perform stunts or racing.
  • allow unauthorized riders.
  • modify equipment.
  • permit any other person to operate the e-bike unless that person has signed this Agreement.
  • operate e-bikes on docks, piers, or marinas.
  • operate e-bikes on frozen surfaces, ice-covered roads or trails.

9. Breakdown Procedures

In the event of a mechanical failure or flat tire, stop riding immediately. Continuing to ride on a flat tire or damaged rim will result in additional damage fees. Contact Lake Drive LOOP Support through the app for roadside assistance instructions.

10. Damage, Loss & Fees

Repair Costs

Participant is responsible for the full retail cost of professional repair or replacement of damaged components.

Total Loss/Theft

Unrecovered stolen bikes or totaled units will be billed at full replacement value ($2,500+ CAD).

Administrative Fee

A $50 processing fee applies to all insurance claims or significant damage reports.

11. Payment & Security Hold

A $250 CAD security hold is placed on your credit card at the start of every rental. This hold is released upon inspection of the returned bike, provided no damages or late fees occurred.

Cancellation Policies Apply Late Return: $5 / 15 Min

12. Waiver, Release of Liability & Indemnity

BY SIGNING THIS DOCUMENT YOU ARE WAIVING CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION FOLLOWING ANY INJURY PLEASE READ CAREFULLY!

12.1 ACKNOWLEDGEMENT AND ASSUMPTION OF RISK BY PARTICIPANT : Participant acknowledge that there are many risks, dangers and hazards related to my participation in the above noted activity offered by Lake Drive LOOP. Participant also acknowledge that those risks, dangers and hazards may arise directly or indirectly from participant's participation in the above noted activity and that those risks, dangers and hazards may present themselves in many ways including but not limited to the negligence of other people involved with the above noted activity and NEGLIGENCE ON THE PART OF THE RELEASEES, INCLUDING THE FAILURE ON THE PART OF THE RELEASEES TO TAKE STEPS TO SAFEGUARD OR PROTECT PARTICIPANT FROM THOSE RISKS, DANGERS AND HAZARDS. PARTICIPANT FULLY AND FREELY ACCEPT AND ASSUME ALL RISKS, DANGERS AND HAZARDS INCLUDING THE POSSIBILITY OF SERIOUS PERSONAL INJURY, DEATH, PROPERTY DAMAGE AND LOSS RESULTING THEREFROM.

12.2 Waiver AND Release of Liability: Participant hereby RELEASES, WAIVES, AND FOREVER DISCHARGES Lake Drive LOOP, its owners, agents, employees, and the Town of Georgina from any and all claims, demands, or causes of action which are in any way connected with my participation in this activity. In consideration of the RELEASEES agreeing to my participation in the above noted activity and for other good and valuable consideration, the receipt and sufficiency of which is acknowledged, Participant hereby agree TO WAIVE AND RELEASE ANY AND ALL CLAIMS that participant, participant's family members or anyone claiming through participant, have, or in the future may have, against the RELEASEES for any loss, damage, expense or injury, including death, that I may suffer DUE TO ANY CAUSE WHATSOEVER, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, BREACH OF CONTRACT, BREACH OF STATUTORY OR OTHER DUTY, INCLUDING ANY DUTY OF CARE OWED UNDER ANY OCCUPIERS’ LIABILITY LEGISLATION, ON THE PART OF THE RELEASEES.

12.3 Indemnity: Participant agrees to INDEMNIFY AND HOLD HARMLESS the Company from any and all claims, including attorney's fees, brought by third parties arising out of Participant's conduct or use of the equipment. Participant understand and agree that this Waiver, Release of Liability and Indemnity Agreement WILL BE A COMPLETE BAR AND DEFENCE TO ANY CLAIM, action or proceeding that participant or participant's family members or anyone claiming through the participant may commence and participant agree to indemnify and hold harmless the Releasees from any expenses, legal fees or any other sums incurred in responding to the commencement or continuation of such claim, action or proceeding. Participant is entering into this Waiver, Release of Liability and Indemnity Agreement freely and knowingly. Participant is not relying on any oral or written representations or statements made by the Releasees with respect to the safety of the above noted activity and Participant accepts full responsibility for Participant's participation in the above noted activity. Participant understands and agree that if any term of this Waiver, Release of Liability and Indemnity Agreement is found to be unenforceable or invalid for any reason, then the unenforceable or invalid term shall be severed from the Waiver, Release of Liability and Indemnity Agreement and shall otherwise have no effect on the enforceability or validity of the remaining portion of this Waiver, Release of Liability and Indemnity Agreement. Participant have read the Waiver, Release of Liability and Indemnity Agreement above. Participant understand its terms and that by signing, participant is giving up certain legal rights. Participant sign this document freely, voluntarily and without inducement and agree to be bound by its terms.

12.4 Limitation of Liability: Under no circumstances shall the Company be liable for indirect, incidental, or consequential damages arising from the rental or use of equipment.

12.5 Emergency Procedures: In case of emergency, call 911 first. The Company reserves the RIGHT TO REFUSE SERVICE to anyone deemed unsafe or under the influence.

13. Governing Law & Severability

This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario. If any portion of this agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect.

14. Acknowledgement & Signature

By signing below (digitally or physically), you acknowledge that you have read, understood, and agreed to all terms of this E-Bike Rental Agreement and Release of Liability.

1

Scan Bike QR

Scan code to start checkout.

2

Digital Signature

Use your finger to sign on your phone screen.

Sign Waiver

Rental #WNDR-ACTIVE

Sign Here

Unclear about the terms?

Our safety officers are happy to explain any part of the agreement to ensure your peace of mind.